Organizational consulting
Bilingual guidance and capacity for programs serving Spanish-speaking families.
Maryland-based · Bilingual services
Bilingual Human Services & Community Engagement
Camino Family Navigation LLC partners with government agencies, healthcare organizations, and nonprofits to support Spanish-speaking families through bilingual family navigation, non-clinical case management support, community outreach, and culturally responsive engagement.
Maryland-registered LLC
Camino Family Navigation LLC — Maryland SDAT Department ID W27669746
Registered in eMMA
Vendor registration in Maryland's eMMA procurement portal completed September 29, 2026
CSB self-certification submitted
Submitted through eMMA and pending validation — status stated exactly as it stands
No cost to families
Services are contracted and paid by the organization — never by the family
Experience that supports both divisions
Camino Family Navigation LLC is a Maryland-based bilingual human services and community engagement company serving government agencies, healthcare organizations, nonprofits, and community programs.
Camino was founded on direct experience inside Maryland's child-welfare and human-services systems — including federally regulated Home Study / Post-Release Services (HS/PRS) case management for unaccompanied minors, county social services, and family preservation work.
That background works in both directions: it is the field experience behind Division 1's family navigation and case management support, and the practical grounding behind Division 2's bilingual outreach, listening sessions, and community engagement — engagement grounded in first-hand experience inside families' homes, not only in meeting rooms.
- Native Spanish; professional working English
- Experience in federally regulated programs (HS/PRS under ORR) and state child welfare
- Documentation aligned with client requirements and applicable standards
- Every engagement is managed under the founder's direction, with a focus on service quality
Services: two divisions
Camino works through two divisions — ongoing human services support, and bilingual consulting projects. Select a division to see what it covers.
Family Navigation & Case Management Support
Hands-on support for programs serving Spanish-speaking families with minors — delivered in Spanish, in the home and in the community.
- Non-clinical case management support alongside your program's staff, within a defined scope
- Home visits and family follow-up, conducted in Spanish and documented after each contact
- Family resource navigation — with follow-through until the connection to a resource is actually made
- Referral coordination: warm hand-offs, and confirmation back to the referring program
- Spanish-language family support: direct communication with parents and caregivers, in their own language
- Case documentation and administrative support, aligned with client requirements and applicable standards
- Temporary program support for vacancies, leave, or caseload surges, subject to contract requirements
Bilingual Consulting & Community Engagement
Project-based bilingual support for agencies and organizations that need to reach, hear, and engage Spanish-speaking communities — including short-term consulting projects with a defined scope and timeline.
- Bilingual community outreach in Spanish, where families actually are
- Spanish-speaking family engagement that builds participation and trust
- Community listening sessions, planned and hosted to surface what families need
- Focus group coordination and facilitation, including bilingual recruitment and facilitation
- Bilingual communication support — messaging families can read, understand, and act on
- Spanish-language translation and content adaptation for non-specialized materials
- Community needs assessments and feedback collection, reported back clearly
- Program engagement and outreach support to raise participation in your program
Scope note: Camino's work is non-clinical. Specialized translation or interpretation is undertaken only where applicable qualifications and contract requirements are met.
Who we serve
Organizations that serve Spanish-speaking families in Maryland and need bilingual capacity — ongoing or project-based.
Maryland government agencies
Healthcare organizations
Nonprofits
Child welfare organizations
Schools and community programs
Government contractors seeking subcontracting partners
Government & agency partnerships
Camino is structured to work in the ways public and nonprofit buyers already contract. Every engagement is scoped in writing before work begins.
Project-based contracts
Defined scope and deliverables for a specific need — a listening session, an outreach push, a coverage period.
Hourly engagements
Flexible hourly support when the work doesn't fit a fixed project.
Subcontracting arrangements
Camino as a bilingual subcontractor to prime contractors serving Maryland agencies.
Registered vendor in eMMA (registration completed September 29, 2026; CSB self-certification submitted, pending validation). No rates are published — scope and terms are set per project.
Download Our Capability Statement
One-page PDF — core competencies across both divisions, leadership experience, key differentiators, and company information.
How an engagement works
Three steps from first conversation to documented service. Select a step for detail.
Step 1 — Consultation
We start with a brief call or meeting with your program lead. You describe the need — case coverage, Spanish-language visits, a community listening session, an outreach project — and we agree on scope, service area, and response times before anything is signed.
Veronica Penaherrera | Founder & Director
Camino Family Navigation LLC is a Maryland-based bilingual human services and consulting company directed by its founder, Veronica Penaherrera. The company's work draws on her experience in child welfare, family preservation, and federally regulated human services programs, and every engagement is managed under her direction with a focus on service quality.
Her background is the foundation of both divisions: direct case-work experience powers Division 1's navigation and case management support, and the same front-line knowledge of Spanish-speaking families shapes Division 2's outreach, listening sessions, and engagement work.
- Case Manager, HS/PRS (McKinley Children's Center) — federally regulated Home Study / Post-Release Services for unaccompanied minors, under ORR standards
- Caseworker II, Baltimore City Department of Social Services — child welfare casework within Maryland's state system
- Family Preservation services — in-home work with families to prevent out-of-home placement
- B.A. in Psychology (Ecuador, 2019); Google Project Management Professional Certificate (2025)
- Native Spanish speaker, born and raised in Ecuador; based in Baltimore County, Maryland
Notes for organizations
Short, practical notes on serving Spanish-speaking families well — the same standards Camino works to.
A referral list is not a connection
A family that leaves with five phone numbers often connects with none of them — language, work schedules, and fear of the system all intervene. Navigation means staying with the family until the first appointment is kept and the service is actually in place, then confirming it back to the referring program.
Documentation written to standard
Reviewers look for consistency: dates that match, contacts recorded when they happened, and follow-ups that close the loop. Notes written days later, or translated loosely after the fact, are where files fail. Documentation in the family's language, aligned with client requirements and applicable standards, protects both the family and the program.
Beyond Language Access: Connecting Families to Services
Professional interpretation and translation are essential services — and navigation builds on them. Once a family can be understood, someone still has to walk with them: identify the right local resource, make the referral, follow up until the appointment happens, and report back to the program. Bilingual navigation complements qualified interpreters and translators by turning language access into services actually received.
Questions from organizations
The contracting organization pays. Camino works organization-to-organization: agencies, programs, and nonprofits contract the services, and families receive them at no cost to the family.
Four ways: organizational consulting, project-based contracts, hourly engagements, and subcontracting arrangements. Scope and terms are set in writing for each engagement — no rates are published. Use the “Discuss a Partnership” button to start the conversation.
Services are delivered by Camino Family Navigation LLC under the direction of its founder, Veronica Penaherrera, who directs each engagement and oversees service quality. The scope of every project is defined in the written agreement for that engagement.
No. Camino's case management support is non-clinical, and its Spanish-language translation is limited to non-specialized materials. Camino does not claim clinical licenses, certified medical interpretation credentials, or specialized translation qualifications.
Baltimore City and Baltimore County are the core service area. Coverage elsewhere in the Baltimore metro area can be discussed during the consultation, depending on the project and travel.
Every contact is documented and delivered in the format your program requires, aligned with client requirements and applicable standards. Documentation requirements are agreed in writing before work begins.
Discuss a partnership
Tell us about the program, project, or coverage need. Camino responds to every inquiry — expect a reply within one business day.
Phone
(443) 265-9446
Alternate phone
(516) 316-3330
Service area
Baltimore City & Baltimore County, Maryland
Capability Statement (PDF)
Download Our Capability Statement